Three Solutions for Better Voicemails

Three Solutions for Better Voicemails
By Susan Berkley

Most voicemail messages do not get returned because people are overwhelmed. To get a response, your message must be so compelling that it wins out over all the other things vying for your recipient’s attention.

To leave messages that get returned (and get results!) try to avoid these three most common mistakes.

  1. The Rambler. When leaving messages, you cover every conceivable detail. You leave nothing out. You repeat yourself several times just to make sure. If you get cut off, you call back and leave your message again in case something got lost. Instead, try to keep messages brief and to the point. Aim for 30 seconds or less. Organize your thoughts before speaking by making notes. Voicemail should only be used to ask specific questions or relay timely information. If you’ve got a lot to say, save it for email or a letter.
  2. The Auctioneer. When leaving messages, you talk fast and drink coffee. You never know when one of these voicemail things is going to cut you off. Time is money. You keep it moving, especially when leaving your name and number. Instead, listen back to your messages before sending. If they are too fast, re-record. Spell your name and speak your number slowly. And for heaven’s sake, cut back on the caffeine!
  3. The Riddler. When leaving messages do you keep ’em guessing? Your name? Who needs it. They should recognize your voice. Your area code? Doesn’t everybody live in (212)? Your message? Uh, what message? Instead, leave your name and number twice, once at the beginning and once at the end of the message. Think before you speak. A sloppy message reflects poorly on you and your company. Take the time to re-record voicemail messages that are less than effective.

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Susan Berkley is a top voice over artist and founder of The Great Voice Company, a company devoted to teaching great voices around the world how to become successful voice over actors. The Great Voice Company is an international leader in voice over training and in providing top quality voice over recordings in all languages to discerning businesses and marketers. For additional information visit

Copyright 2012, The Great Voice Company. All Rights Reserved.  Three Solutions for Better Voicemails.

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